Error 213 when making a purchase

Error code 213 means that the transaction is expired. It could be because of:
  1. You didn't enter the OTP code into the Codashop payment page in time (if using the Direct Carrier Billing payment method), or
  2. The Codashop system did not receive your payment during the session time (if using Bank Transfer/E-Wallet/Convenience Store payment method).

Please restart your device and try to make a purchase again if you didn't get charged.

 
But if you already made a payment or got charged, please contact us here and attach your payment proof. So that we could help you to check it on our system.
Was this article helpful?
1 out of 1 found this helpful

Need More Help?

Submit a ticket to our support team, and we'll assist you in resolving your issue.

Contact us